The laboratory is routinely staffed between 7.00 am and 10.00 pm Monday to Friday and from 7.30 am until 12.00 noon Saturday, excluding Public Holidays. At all other times experienced medical scientists and pathologists are available on call and can be contacted for emergencies only on our after hours telephone number: (03) 6334 3636. After hours we offer a limited collection service, performing routine rounds at St Vincent's and St Luke's private hospitals. We are unable to offer home visits after hours or on Saturdays, Sundays and Public Holidays.

Our collection centre opening times are available by clicking on the ‘Collection Centres’ link on this page or on our home page. Alternatively our collection centre opening hours are printed on the reverse of our pathology request forms. Collection centres are closed outside these hours and on Public Holidays.